Louis Vuitton Korea

Summary

Louis Vuitton Korea disclosed that an unauthorized third party gained temporary access to its systems, resulting in the exposure of some customer data. The compromised information may include names, surnames, contact details and any additional information customers had provided, while passwords, credit card numbers, bank account details and other financial data were not affected. The company stated that the breach has been contained, it is working with cybersecurity experts and has notified relevant authorities, and it is strengthening its security measures to prevent similar incidents.

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Description

On June 8 2025 an unauthorized third party gained temporary access to the systems of Louis Vuitton Korea, the Korean unit of LVMH Moët Hennessy Louis Vuitton SE. The breach was not discovered until July 2 2025, when the company detected the intrusion and confirmed that some customer information had been exfiltrated. LVMH issued a press release stating that the incident occurred on June 8 and was detected on July 2, and that an internal investigation was launched immediately. The company also notified the relevant authorities about the breach as part of its response process.

The investigation determined that the compromised data did not include financial information such as passwords, credit‑card details, bank‑account numbers or other financial account data. Instead, the potentially exposed personal information varied by customer and could include name, surname, contact details and any additional information that customers had previously provided to Louis Vuitton Korea. LVMH emphasized that no payment‑card or banking data was accessed in the attack. The company did not disclose the total number of affected customers or the identity of the attackers.

In response to the incident, Louis Vuitton Korea stated that it had blocked the unauthorized access and was strengthening the security of its systems. The firm said it was working with leading cybersecurity experts to improve defenses and prevent similar events. LVMH reiterated its commitment to protecting customer confidentiality and apologized for any inconvenience caused. Customers were directed to contact the Louis Vuitton Korea customer service center at 02‑3432‑1854 or via email at [email protected] for further assistance. The company confirmed that it would continue to monitor the situation and cooperate with authorities as needed.

Sources

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