Cyber Incident Victim: MangaGamer
Date:
Aug 2014
Location:
United States of America
Summary
A visual novel distributor experienced a database intrusion compromising customer usernames, passwords, and email addresses, though no credit card information was accessed as it was not stored in their systems. The company immediately initiated efforts to identify and secure the breach method while advising affected users to change identical passwords across other services. They committed to resolving the issue and implementing a mandatory password reset for all accounts once the vulnerability was addressed, apologizing for the inconvenience caused by the security incident.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
On August 28, 2014, visual novel distributor MangaGamer publicly disclosed a security breach involving unauthorized access to its website database. The intrusion occurred within hours prior to the company's notification, with attackers potentially compromising customer usernames, passwords, and email addresses stored in the system. MangaGamer confirmed credit card information remained unaffected as it was not stored in the compromised database. The company learned of the breach through an external report of database intrusion, though the specific detection method or reporting entity was not disclosed. Immediate containment efforts focused on identifying and sealing the intrusion vector to prevent further unauthorized access.
MangaGamer promptly notified customers via email about the breach, advising password changes for both their platform and any other services where identical credentials were reused. The company issued a public statement apologizing for the incident and detailing the compromised data types while emphasizing ongoing remediation efforts. No evidence suggested operational disruption to services beyond the security incident itself. MangaGamer announced plans to mandate a full password reset for all customers after completing system repairs. The breach exposed customer credentials but did not involve financial data exfiltration due to the absence of stored payment information. Customer impact centered on credential exposure risks rather than direct financial harm.