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Cyber Incident Victim: City of Fort St. John

Date:

Feb 2025

Location:

Canada

Summary

City of Fort St. John experienceda cyber incident. Upon discovery, the organization immediately severed its connections to limit unauthorized activity and activated a cyber incident response team to assess the extent of the breach. While all facilities remain open, services are severely impacted, prompting the city to direct residents to report problems via phone or social media channels. Officials have pledged to provide regular and transparent updates as the investigation continues.

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Description

On February 25, 2025, the City of Fort St. John reported that it had experienced a cyber incident. The incident was discovered earlier that morning by city staff. Upon discovery, the city immediately severed its network connections to limit any unauthorized activity. This action was taken as a precautionary measure to prevent further compromise.

Cyber Incident Image

Following the isolation of the systems, the city activated its cyber incident response plan. A response team began working to identify the full scope and extent of the incident. While the investigation was underway, all city facilities remained open to the public. Despite the facilities being accessible, the city noted that its services were severely impacted by the incident. The city urged residents to use the provided contact channels for any service-related concerns.

Residents were advised to report any problems by calling the city’s contact number at (778) 256-0076 or through the city’s social media channels. The city stated that it would provide regular and transparent updates regarding the incident as more information became available. The statement concluded with a reaffirmation of the city’s commitment to keeping the community informed throughout the response process.

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