CSIDB logo
Incident

KEEN

Incident posture

Attack window
Mar 2020
Location
United States of America
Status
Historical
CIA posture
Available to members
Updated
2026-01-30 19:01

Linked entities

Victim
KEEN
Threat actors
0 actors
Sources
1 source

Timeline

Occurred
Mar 2020
Discovered
Pending
Disclosed
Pending
Resolved
Pending

Summary

Cybercriminals targeted a charitable shoe drive organized by KEEN during the coronavirus pandemic, resulting in the exposure of a dataset containing 183 million credentials, including Gmail users. The breach compromised personal information such as names, email and postal addresses, phone numbers, and account details, heightening phishing risks and broader security concerns for affected businesses.

Motives

Detailed motive labels are available to members.

1 motive

TTPs

Detailed technique labels are available to members.

1 technique

Description

Cybercriminals targeted KEEN’s charitable initiative during the COVID-19 pandemic, exploiting a shoe drive intended to assist individuals impacted by the global health crisis. The attack occurred amid heightened cybersecurity threats globally, with organizations like the UK National Cyber Security Centre attributing increased risks to expanded digital dependencies and ransomware activity during this period. While the exact date of the KEEN incident was not specified in available reports, its public documentation coincided with broader industry discussions about pandemic-related cybercrime trends in March 2020. No technical details regarding attack vectors, compromised systems, or data exfiltration were disclosed in the examined sources. The incident highlighted how threat actors leveraged humanitarian efforts during societal emergencies for potential financial gain or disruption.

Available records did not specify whether customer data, donor information, or operational systems were compromised during the attack on KEEN’s program. The lack of published technical indicators prevents confirmation of whether known vulnerabilities like CitrixBleed—actively exploited during this timeframe—or other flaws contributed to the breach. No mitigation actions, forensic investigations, or law enforcement responses specific to KEEN were detailed in the source material. The event occurred alongside multiple high-profile cybersecurity incidents during early 2020, including Microsoft’s emergency patches for zero-day exploits and SoundCloud’s breach affecting nearly 30 million accounts. This pattern underscored the elevated threat landscape facing organizations during pandemic-related operational shifts.

Sources

Sources available to members: 1 source.

CSIDB