Cyber Incident Victim: CiCi's Pizza
Date:
Aug 2022
Location:
United States of America
Summary
A cybersecurity incident impacted CiCi's Pizza, involving unauthorized access to sensitive consumer data stored on the company's network. The breach compromised names, Social Security numbers, and financial account information including credit/debit card and bank details, with notifications sent to affected individuals. At least 685 people in Texas were confirmed impacted, though the total scope remains unclear as reporting was initially limited to state authorities. The pizza chain, operating over 300 locations across multiple states, confirmed the breach after detecting the intrusion.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 3 motives | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
On August 23, 2022, CiCi Enterprises LP ("CiCi's Pizza") publicly confirmed a data breach involving unauthorized access to its network that compromised sensitive consumer information. The breach exposed names, Social Security numbers, and financial account information including credit/debit card numbers and bank account details. The company initiated notification procedures by sending data breach letters to affected individuals on the same day as the public disclosure, advising recipients about potential risks of identity theft and fraud stemming from the incident. CiCi's Pizza reported to the Texas Attorney General that the breach impacted at least 685 Texas residents, though the total number of affected individuals across other jurisdictions remained unconfirmed at the time of reporting due to limited disclosure. Established in 1985 and headquartered in Coppell, Texas, the pizza chain operates over 300 locations across 24 U.S. states through both corporate-owned and franchised restaurants, employing more than 700 people with annual revenues approximating $129 million.
The breach disclosure provided no technical details regarding the intrusion method, duration of unauthorized access, or specific systems compromised. CiCi's Pizza did not disclose whether the incident involved malware, ransomware, or external threat actors, nor did it outline any containment procedures or forensic investigation timelines. The company's communications focused exclusively on consumer impacts rather than operational disruptions, with no indication that point-of-sale systems or restaurant operations were affected. While the Texas Attorney General filing confirmed the exposure of highly sensitive data categories capable of facilitating financial fraud, the organization did not specify whether encryption was implemented for the compromised data or whether credentials permitting network access were acquired by attackers. The breach notification letters constituted the primary mitigation measure described, with no public information provided about security enhancements, third-party cybersecurity audits, or law enforcement involvement following the incident.