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Cyber Incident Victim: Knox County

Date:

May 2018

Location:

United States of America

Summary

A distributed denial-of-service attack disrupted a Tennessee county's election website during local voting, temporarily knocking servers offline and forcing the distribution of printed results. The incident targeted a public-facing site displaying election tallies but did not affect vote tabulation systems, which officials confirmed were never internet-connected and therefore uncompromised. Analysis revealed abnormally high traffic volumes originating from domestic and international IP addresses. The county engaged a local cybersecurity firm to investigate the attack's nature, while leadership emphasized the integrity of the isolated voting infrastructure amid external criticism. No evidence suggested data breaches or manipulation of election outcomes beyond the temporary service disruption.

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Description

On May 1, 2018, during local elections in Knox County, Tennessee, the county’s Election Commission website experienced a distributed denial-of-service (DDoS) attack that rendered it inaccessible to the public. The attack coincided with the display of primary election results for the county mayoral race, causing the site to go offline on Tuesday evening. Knox County officials confirmed via Twitter that their web servers had suffered a "successful denial of service attack" but clarified that election results remained unaffected because voting machines were never connected to the internet. The county’s IT Department detected "extremely heavy and abnormal network traffic" consistent with a DDoS, with originating IP addresses traced to both domestic and international locations. IT Director Dick Moran emphasized the attack aimed to disrupt server availability rather than infiltrate systems.

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To maintain transparency during the outage, Knox County distributed printed election results to the public. The following day, Mayor Tim Burchett issued a statement reaffirming that the attack did not compromise vote tallies or election integrity, though he acknowledged the disruption was unacceptable and warranted investigation. The county contracted Knoxville-based cybersecurity firm Sword & Shield Enterprise Security to conduct an independent analysis of the incident and determine the attack’s exact nature. Burchett publicly disputed external claims questioning his office’s assessment of election security, reiterating that the isolated design of the voting system—air-gapped from the internet—prevented any risk to vote integrity. The compromised website solely displayed results and did not receive or tabulate votes. Homeland Security was engaged due to its role in national election security initiatives, though no further details about federal involvement were disclosed in initial reports.

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