Cyber Incident Victim: Metropolitan Police Service
Date:
Aug 2023
Location:
United Kingdom
Summary
The Metropolitan Police is investigating a suspected data breach involving unauthorized access to a supplier's systems. The compromised data potentially includes officers' and staff's names, ranks, photos, and vetting levels. The incident has caused significant concern for officer safety, particularly regarding the ease of identifying minority ethnic personnel. The breach has been reported to the National Crime Agency and the information commissioner.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 2 motives | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
The Metropolitan Police is investigating a suspected data breach involving the systems of one of its external suppliers. Unauthorised access was gained to the supplier's systems, which contained sensitive information pertaining to Metropolitan Police officers and staff. The compromised data includes names, ranks, photographs, vetting levels, and pay numbers for personnel. The force has confirmed that the company in question did not hold more extensive personal information such as home addresses, telephone numbers, or financial details. The exact scope of the incident, including when the breach occurred and how many individuals might have been affected, remains under investigation, as a Metropolitan Police spokesperson was unable to provide these specific details at the time of the report. In response to the incident, the Metropolitan Police has taken additional security measures and is working to understand precisely what data was accessed during the breach.

The incident has been formally reported to the National Crime Agency (NCA) and the Information Commissioner's Office, indicating the seriousness with which the potential compromise is being treated. The National Crime Agency has acknowledged the cyber incident and confirmed it is working with law enforcement partners to fully understand its impact. The reaction from the Metropolitan Police Federation, which represents over 30,000 officers within the force, has been one of significant concern and anger. Rick Prior, the vice chair of the Federation, expressed deep worry that the compromised information, in the wrong hands, could cause incalculable damage to the officers whose personal details were potentially leaked. He emphasized that officers are engaged in difficult and dangerous roles to ensure public safety, and having their personal details exposed in such a manner creates incredible concern among the ranks. The Federation has committed to working with the force to mitigate the dangers and risks this disclosure poses to their colleagues and has stated its intention to hold the Metropolitan Police accountable for what has transpired.
Further analysis of the breach's potential implications was provided by former Metropolitan Chief Superintendent Dal Babu, who highlighted that the incident could be particularly concerning for ethnic minority officers. He explained that if an officer has an unusual name, a criminal network that obtains that name would be more likely to locate them online, as such names are easier to find on the internet compared to more common names like John Smith. This increased identifiability poses a heightened risk for officers from minority backgrounds, especially those serving in sensitive roles such as counter-terrorism or undercover operations, where their anonymity is crucial for their safety and operational security. This breach is not an isolated event within UK policing, as it follows a series of other recent data incidents affecting police forces. Just weeks prior, the Police Service of Northern Ireland (PSNI) admitted to mistakenly publishing personal information of all its 10,000 staff in response to a Freedom of Information request. The released data included the surname and first initial of every police and civilian member, along with their rank, grade, location, and unit.
Similarly, Norfolk and Suffolk Police later announced that it had also mistakenly released information concerning more than 1,200 people, including victims and witnesses of crime, also following a Freedom of Information request. Furthermore, the week before this Metropolitan Police supplier incident, South Yorkshire Police referred itself to the information commissioner after experiencing a significant and unexplained reduction in data stored on its systems, such as bodycam footage, a loss which was reported to potentially affect some 69 cases. This pattern of incidents underscores a broader context of data security challenges facing UK law enforcement agencies. The specific breach involving the Metropolitan Police's supplier points to the risks associated with third-party vendors and the extended supply chain that modern organisations, including police forces, rely upon. The fact that the data was held by an external company rather than on internal Met Police systems demonstrates how vulnerabilities in a supplier's security posture can directly impact the primary organisation and its personnel. The ongoing investigation will seek to determine the method of the unauthorised access, whether the data was exfiltrated or merely accessed, and the identity of the threat actors responsible. The full consequences for the officers and staff whose information was potentially exposed remain to be seen, as the force and its partners continue their work to assess the complete impact of this security failure. The Metropolitan Police's internal response, including the implementation of additional security measures, reflects an effort to contain the situation and prevent any further unauthorized access to sensitive information. The involvement of national agencies like the NCA suggests the possibility of a criminal investigation into the breach, alongside the regulatory scrutiny from the Information Commissioner's Office. The collective concern from the staff association highlights the very real human impact of such cyber incidents, moving beyond abstract data points to the safety and well-being of individuals engaged in public service. The potential for the leaked information to be misused against officers in their personal or professional lives is a central worry, driving the urgent efforts to mitigate the risks. The incident serves as a stark reminder of the persistent threats to data security within critical national infrastructure and the continuous need for robust protective measures across all entities that handle sensitive personal information.
