Cyber Incident Victim: Lindo's
Date:
Mar 2024
Location:
Bermuda
Summary
A Bermuda supermarket chain experienced a cybersecurity issue, prompting efforts to minimize customer disruption while operational details remained undisclosed. This followed an unrelated IT security incident at a local college that caused system outages, campus closures, and limited services during restoration, including disabled phone networks and restricted wi-fi. The college's IT department and security partners progressed in recovery, resuming some classes and essential operations. Separately, a prior government cyberattack suspected to involve foreign actors had caused prolonged service disruptions, though officials withheld specifics on ransomware involvement or data compromise pending investigation and parliamentary review.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 4 motives | 7 techniques |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
Lindo’s, a Bermuda-based supermarket chain operating stores in Devonshire and Warwick, publicly acknowledged a “cybersecurity issue” affecting its operations, as confirmed by a company spokeswoman in March 2024. The spokeswoman stated the organization was actively managing the incident to minimize customer disruption but declined to disclose specifics regarding the nature of the attack, affected systems, or potential data compromise. This disclosure followed a separate IT security incident at Bermuda College, which occurred the preceding weekend and disrupted computer systems, phone networks, and campus operations. The college described its incident as an “IT security incident” without confirming a cyberattack, initiating an investigation involving its internal IT department and an external IT vendor. Campus closure ensued initially, followed by a phased reopening with restored front-facing services, limited wi-fi access, and ongoing phone system outages linked to internet dependencies.
The Lindo’s incident occurred against a backdrop of heightened cybersecurity concerns in Bermuda, notably a September 2023 cyberattack targeting Government Information Technology systems that caused service disruptions lasting months. Premier David Burt attributed the government breach to “an external source, most likely from Russia” but withheld confirmation of ransomware involvement or data compromise, citing an ongoing investigation. The government committed to establishing a bipartisan parliamentary committee to examine the breach’s causes and preventive measures. Neither Lindo’s nor Bermuda College officials linked their incidents to the government attack or to each other, and no attribution or motive was disclosed for either event. Lindo’s emphasized community support during its response, while Bermuda College reported progress in system restoration through its IT department and security partners, maintaining remote instruction where necessary.