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Incident

Encore PC

Incident posture

Attack window
Sep 2020
Location
United Kingdom
Status
Unknown
CIA posture
Available to members
Updated
2026-09-26 12:34

Linked entities

Victim
Encore PC
Threat actors
0 actors
Sources
1 source

Timeline

Occurred
Pending
Discovered
Pending
Disclosed
Pending
Resolved
Pending

Summary

Stone Refurb, formerly Encore PC, experienced a website breach that exposed customers' bank information, which was then used to make unauthorized withdrawals. Affected individuals reported losses amounting to several thousand pounds, with one customer losing over £2,300. Law enforcement opened an investigation into the incident.

Motives

Detailed motive labels are available to members.

1 motive

TTPs

Detailed technique labels are available to members.

2 techniques

Description

Between March and May 2020, the website of Stone Refurb, formerly known as Encore PC and located in Stafford, was compromised by hackers. The attackers gained access to the site and extracted customers’ bank details. The stolen information was subsequently used to make unauthorized payments from the affected accounts. One customer reported a loss exceeding £2,300, while others indicated they had lost thousands of pounds in total. The breach affected individuals who had interacted with the firm’s online services during that period.

Following the discovery of the fraudulent transactions, affected customers contacted their banks and reported the incidents to authorities. Police opened an investigation into the data breach at Stone Refurb, formerly Encore PC, to identify the perpetrators and determine the scope of the compromise. The firm’s name change from Encore PC to Stone Refurb was noted in reports covering the incident. No further details about internal remediation steps or public statements from the company were provided in the source material. The investigation remains ongoing as law enforcement seeks to recover the stolen funds and prevent similar attacks.

Sources

Sources available to members: 1 source.

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