Cyber Incident Victim: VibrantCare Rehabilitation
Date:
Aug 2019
Location:
United States of America
Summary
An unauthorized individual accessed an employee email account at VibrantCare Rehabilitation, compromising an account over a multi-day period. The investigation could not confirm whether personal information was exfiltrated but identified exposed data including names, government-issued IDs, financial details, medical records, health insurance information, and prescription data. While no actual misuse of information was detected, the organization implemented enhanced security protocols, reviewed affected systems, and notified potentially impacted individuals as a precaution. Law enforcement and regulatory bodies were also informed of the breach.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 2 motives | 2 techniques |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
VibrantCare Rehabilitation detected unusual activity involving an employee email account, prompting an immediate investigation with third-party cybersecurity specialists. The investigation, conducted after the discovery, confirmed unauthorized access to the account between August 20, 2019, and August 27, 2019. While the analysis did not establish conclusive evidence that personal information was accessed or exfiltrated during this seven-day period, VibrantCare could not eliminate the possibility of data compromise. The organization subsequently initiated a comprehensive review of the email account's contents to identify any sensitive information present at the time of the breach. No evidence emerged indicating actual or attempted misuse of personal information related to this incident. The breach remained confined to a single employee email account, with no indication of broader system infiltration or additional compromised accounts.
The compromised email account contained varying types of personal information depending on the individual, including first and last names combined with at least one sensitive identifier. Exposed data elements potentially included Social Security numbers, driver's licenses, government-issued identification numbers (such as military IDs, passports, or alien registration numbers), student identification numbers, demographic details, financial account information, payment card details, medical treatment records, health insurance data, Medicare/Medicaid identifiers, patient numbers, Medical Record Numbers, and prescription drug information. VibrantCare notified current and former patients and employees whose information resided in the affected account, despite finding no evidence of data misuse. The organization implemented security assessments of relevant systems, reviewed and enhanced existing information protection policies, and coordinated notifications with law enforcement and regulatory bodies as precautionary measures. These actions formed part of VibrantCare's broader commitment to maintaining information security standards following the breach.