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Cyber Incident Victim: Warner Norcross & Judd LLP

Date:

Oct 2021

Location:

United States of America

Summary

A Michigan-based law firm experienced a cyberattack compromising protected health information and sensitive personal data of over 255,000 individuals, including health plan members. The breach involved unauthorized access to systems storing extensive details such as Social Security numbers, financial account information, prescription records, and decade-old pharmacy claims data. Discovery occurred nearly a year before reporting, prompting criticism regarding delayed notifications and retention practices for outdated sensitive information. Forensic investigation revealed no evidence of data misuse, but experts highlighted concerns about the volume of exposed health data and questioned the necessity of maintaining such detailed records long-term. The incident impacted multiple clients, with one health plan confirming 120,000 affected members despite the firm's broader reported impact.

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Description

Warner Norcross & Judd LLP discovered unauthorized activity in its systems on October 22, 2021, prompting immediate network security measures and engagement of a digital forensics firm to investigate. The Michigan-based law firm confirmed through data mining and manual review that protected health information of 255,160 individuals was compromised, including members of client Priority Health, a Michigan health plan. Exposed data included names, dates of birth, Social Security numbers, financial account details, government IDs, health information, and life insurance policy data. Priority Health disclosed that 120,000 of its members were affected, with compromised records containing pharmacy claim information from 2012 such as drug names, prescription fill dates, and insurer details. The law firm attributed the delay in individual notifications to challenges in verifying current mailing addresses, maintaining there was no evidence of data misuse. Forensic analysis revealed the breach involved a network server, though specific attacker methodologies were not disclosed.

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WNJ first reported the incident to Maine's attorney general on July 11, 2022, as affecting 19,000 individuals including seven Maine residents, then revised this to 214,000+ individuals with 131 Maine residents in an August 17 update. The firm formally notified the U.S. Department of Health and Human Services on August 24, 2022—10 months post-discovery—listing the breach as a hacking/IT incident. Priority Health issued its own breach notice in July 2022, clarifying that WNJ held legacy data for an active legal project. Experts noted the nine-month notification delay exceeded HIPAA's 60-day requirement for breaches affecting 500+ individuals, questioning both the retention of decade-old PHI and the adequacy of its protection. The incident highlighted risks associated with law firms storing large volumes of sensitive health data while managing third-party legal projects.

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