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Cyber Incident Victim: LM Bram Controle

Date:

Mar 2025

Location:

France

Summary

LM Bram Controle reported that its appointmentplanning system was compromised in a cyber attack, resulting in the deletion of all scheduled appointments and disabling online booking. The organization stated that appointments can only be made by telephone at the provided number and asked anyone with an existing reservation to contact them so the appointment can be re‑entered into the system. The incident caused disruption to the service while the planning is being restored.

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Description

On March 25, 2025, LM Bram Controle published a Facebook post announcing that its planning system had been targeted by a cyber attack. The attack resulted in the deletion of all scheduled appointments stored in the system. As a consequence, the online booking functionality on the company's website became unavailable. The post indicated that the planning had been victimized, using French language to describe the incident. No further technical details about the attack vector or perpetrators were disclosed in the announcement. The statement served to inform clients of the disruption to the appointment scheduling service.

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In response to the outage, LM Bram Controle instructed customers to make or confirm appointments exclusively by telephone. The provided contact number for telephone bookings was 0468761515. Clients who already had appointments were asked to reach out to the company so that those appointments could be re‑entered into the planning system. The post emphasized that the telephone‑only process would remain in effect until the online service was restored. LM Bram Controle expressed appreciation for customers' understanding of the inconvenience caused by the incident. The message concluded with a thank‑you for patience and cooperation.

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