Cyber Incident Victim: RubberStamps.net
Date:
Nov 2015
Location:
United States of America
Summary
A breach at RubberStamps.net occurred when attackers exploited a WordPress vulnerability to infiltrate the company's order management system over a month-long period. The compromise potentially exposed approximately 7,000 customers' personal and payment information, including names, addresses, and credit card details. Following customer reports of irregularities, the organization initiated an investigation, implemented enhanced security measures, and provided affected individuals with complimentary credit monitoring services alongside dedicated support channels. While the company acknowledged indications of potential misuse stemming from customer complaints, no direct evidence of fraud was confirmed at the time of notification.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
The RubberStamps.net breach occurred between November 3, 2015, and December 11, 2015, when attackers exploited a security vulnerability in the WordPress blogging software integrated into the company's order management system. This unauthorized access potentially exposed customers' names, addresses, credit card numbers, and billing/shipping information. The compromise was discovered after customers reported anomalies following order placements, prompting Superior Labels, Inc. (parent company of RubberStamps.net) to initiate an investigation with external experts. President and CEO Scott Lee confirmed the intrusion timeline and scope in a notification letter dated February 19, 2016, sent to approximately 7,000 affected customers. While the company found no direct evidence of data misuse at the time of notification, customer reports of post-transaction issues suggested possible fraudulent activity stemming from the breach. The attackers maintained persistent access for over five weeks before detection.
In response to the incident, RubberStamps.net implemented immediate security enhancements to fortify their systems against similar intrusions. The company offered complimentary identity protection services through AllClear ID to impacted individuals and established a dedicated toll-free support line for breach-related inquiries. The remediation efforts focused on securing the WordPress vulnerability that enabled initial access and strengthening overall protections for the order management infrastructure. No specific technical details about the attackers' methods beyond the WordPress exploit vector were disclosed in the notification. The breach exposed full payment card details without explicit mention of encryption status, potentially enabling financial fraud against affected customers. RubberStamps.net maintained transparency throughout the disclosure process, providing clear timelines and compromised data categories while acknowledging the likelihood of criminal activity based on customer reports.