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Incident

Valve Corporation

Incident posture

Attack window
Dec 2015
Location
United States of America
Status
Historical
CIA posture
Available to members
Updated
2026-01-12 22:56

Linked entities

Victim
Valve Corporation
Threat actors
0 actors
Sources
1 source

Timeline

Occurred
Dec 2015
Discovered
Pending
Disclosed
Pending
Resolved
Pending

Summary

Steam experienced service disruptions during a holiday period, prompting an official update addressing unspecified technical issues affecting user access. The platform acknowledged the problems and provided status information to users, though the nature and scope of the incident were not detailed in the available communication.

Motives

Detailed motive labels are available to members.

0 motives

TTPs

Detailed technique labels are available to members.

1 technique

Description

On December 25, 2015, Valve Corporation published an article titled "Update on Christmas Issues" on the official Steam store website. The post appeared under the news section with identifier 19852, indicating ongoing communication regarding service disruptions occurring during the holiday period. The publication date coincides with Christmas Day, suggesting the incident impacted users during a peak seasonal activity window. The article's title implies previous unresolved technical problems affecting Steam's platform operations, though the provided excerpt contains only website navigation elements and language selection options without substantive incident details. No technical specifics regarding outage duration, root causes, or user impact metrics are present in the available source material.

The partial article structure shows standardized Steam store page components including login prompts, language selection menus spanning 31 regional options, and a translation reporting feature. This formatting indicates the post followed Valve's standard communication templates for service updates. The absence of incident-related content in the provided excerpt prevents confirmation of whether the issues involved cybersecurity breaches, infrastructure failures, or other operational disruptions. No mitigation steps, attacker actions, forensic findings, or restoration timelines are documented in the visible portion of the article. Valve's decision to label the update specifically addressing "Christmas Issues" confirms service degradation occurred during the 2015 holiday period but leaves all technical and operational particulars unspecified in the available source material.

Sources

Sources available to members: 1 source.

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