Cyber Incident Victim: Newfound Memorial Middle School
Date:
Nov 2023
Location:
United States of America
Summary
Newfound Memorial Middle School experienced a ransomware attack impacting the Newfound Area School District's technology infrastructure, causing widespread network access disruptions, printing failures, and inconsistent staff computer availability. The incident forced the cancellation of classes and prevented the implementation of online learning alternatives while IT teams and external contractors worked to restore systems. Operational challenges persisted across district functions, though restoration efforts were prioritized to resume educational activities.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
On November 27, 2023, Newfound Memorial Middle School (NMMS) in Bristol, New Hampshire, canceled classes due to a combination of malfunctioning boilers and a ransomware attack targeting the Newfound Area School District (NASD). The cyber incident prevented the school from offering online learning alternatives to compensate for the physical closure. Principal Christopher Ulrich acknowledged the ransomware attack in a November 28 message, explaining that district IT staff and an external contractor were actively working to resolve network disruptions affecting staff computer access, printing capabilities, and other critical systems. Some employees retained partial system access while others remained locked out of essential resources. The attack’s timing coincided with quarterly report card distributions, which Ulrich anticipated delivering by that weekend despite technical challenges.
The ransomware incident caused cascading operational disruptions across school functions. While extracurricular activities like the December book fair, drama club fundraiser, and scheduled dances proceeded, the cyberattack constrained administrative capabilities and communication channels. The school’s inability to conduct virtual classes highlighted the attack’s severity in crippling core educational infrastructure. District-wide Chromebook lending programs faced potential logistical complications due to compromised systems. Meanwhile, NMMS continued organizing community initiatives such as its December 15 Holiday Pop-Up Shop for student gift-giving, relying on direct email and phone outreach to coordinate donations of wrapping supplies and small items. Principal Ulrich repeatedly thanked parents and guardians for their patience as technicians worked to restore systems, though no specific recovery timeline or data compromise details were disclosed. The incident remained unresolved as of the principal’s November 28 communication, with ongoing efforts to mitigate impacts on academic operations and winter-term activities.