Cyber Incident Victim: True World Holdings LLC
Date:
Aug 2024
Location:
United States of America
Summary
A cybersecurity incident impacted True World Holdings LLC, compromising personal data including names combined with other identifiers for 10,390 individuals, including five Maine residents. The breach was detected on the same day it occurred, with affected consumers receiving written notifications later that year. Identity protection services—encompassing credit monitoring, fraud consultation, and restoration support via Kroll—were offered for one year. This marked the organization’s third reported breach within a 12-month period, following two prior notifications earlier in the same year.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
True World Holdings LLC, operating under the entity name True World Group and headquartered at 24 Link Drive in Rockleigh, New Jersey, experienced a data breach on August 23, 2024, which was discovered the same day. The incident impacted 10,390 individuals nationwide, including five residents of Maine. The breach involved unauthorized acquisition of personal information, specifically combining names with other personal identifiers, though the precise nature of these additional identifiers or the attack methodology was not publicly detailed in the breach notification. John Wolak, Director at Gibbons P.C. serving as legal counsel to True World Holdings, submitted the breach disclosure to Maine authorities, confirming the compromise occurred within a single day without evidence of prolonged system access. The company classified the event under "Other" in its breach description category, indicating circumstances not fitting predefined classifications such as hacking or physical theft, though no further technical specifics regarding vulnerability exploitation or data exfiltration methods were disclosed.
True World Holdings initiated written notifications to affected consumers on December 27, 2024, four months after discovering the breach, and provided Maine residents with a sample notification letter outlining the incident's scope. The company offered impacted individuals one year of complimentary credit monitoring, fraud consultation, and identity restoration services through Kroll, a third-party provider specializing in breach response. This incident marked the third breach notification issued by True World Holdings within a 12-month period, following previous disclosures on October 18, 2024, and November 1, 2024, though details regarding the scale or causes of those prior incidents were not included in the current filing. The organization did not notify consumer reporting agencies about the August 2024 breach, as the number of affected Maine residents remained below the 1,000-person threshold requiring such alerts under state law.