Cyber Incident Victim: University of Utah
Date:
Apr 2020
Location:
United States of America
Summary
A phishing attack compromised employee email accounts at University of Utah Health, enabling unauthorized access to the accounts over several weeks. The breach potentially exposed sensitive patient information, prompting the organization to notify affected individuals. The incident involved malicious actors gaining entry through deceptive email schemes targeting staff members, leading to a risk of unauthorized data disclosure.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
Between April 6 and May 22, 2020, University of Utah Health experienced a security incident involving unauthorized access to employee email accounts. The breach occurred after employees fell victim to phishing schemes, which allowed attackers to compromise their credentials. Unauthorized actors accessed these accounts intermittently over the six-week period, though the exact number of compromised accounts was not disclosed. The university did not specify whether the phishing attacks involved malicious links, attachments, or other deceptive tactics. No evidence indicated that electronic health record systems or other clinical databases were directly breached during this incident. The organization identified the intrusion through unspecified security monitoring processes but did not publicly disclose the exact date of discovery.

University of Utah Health initiated patient notifications by June 5, 2020, alerting individuals that their protected health information may have been exposed in the email account breaches. The notifications did not quantify the number of affected patients or specify the types of data potentially accessed, though typical email account contents could include names, treatment details, and insurance information. No ransomware deployment or data destruction was reported in connection with the incident. The university implemented standard breach response protocols, including securing the affected accounts and investigating the scope of exposure. No additional corrective actions or security upgrades were detailed in the available public reporting. The incident remained under investigation at the time of public disclosure, with no subsequent updates on regulatory findings or attacker attribution.
