Cyber Incident Victim: Landratsamt Neuburg-Schrobenhausen
Date:
Feb 2024
Location:
Germany
Summary
A particularly persistent Trojan malware infection disrupted operations at the Landratsamt Neuburg-Schrobenhausen, forcing technicians to sever all external internet connections as an immediate security measure. This prevented staff from accessing web-based services, email systems, and critical Bavarian government networks, halting functions like driver's license processing. Employees notified citizens with scheduled appointments by phone while remaining operational only through internal communications. Technical teams worked extensively to neutralize the threat, with no reported compromise or loss of personal or internal data. Normal operations were expected to resume the following morning following containment efforts.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
On February 27, 2024, a persistent Trojan malware infection disrupted operations at the Landratsamt Neuburg-Schrobenhausen, rendering the office unable to access internet-dependent services. The malicious program infiltrated the system, preventing employees from sending or receiving emails and severing connections to external networks. As an immediate security measure, technicians disconnected all external network links, limiting communication to internal channels only. Critical departments requiring access to Bavaria's administrative network—including the driver's license office—became non-functional due to the malware-induced connectivity loss. Citizens with scheduled appointments were proactively notified by phone as the office remained accessible solely via telephone throughout Tuesday. Technical staff worked continuously to neutralize the threat, though the disruption persisted until evening.
The Trojan operated by disguising itself as legitimate software, potentially introduced through clicked links or downloaded files, enabling unauthorized data access for cybercriminals. Despite the severity of the attack, the Landratsamt confirmed no compromise or loss of sensitive personal or internal data occurred. Restoration efforts aimed to resume normal operations by Wednesday morning, with systems undergoing remediation to eliminate the malware's presence. Service interruptions primarily affected externally facing functions reliant on networked infrastructure, while internal workflows continued under restricted conditions. The incident underscored operational vulnerabilities to malware targeting critical administrative networks without causing irreversible data damage.