Water and Sewerage Corporation

Summary

TheWater and Sewerage Corporation experienced a ransomware cyber-attack that led to an unauthorized breach of its internal data systems. Upon discovery, the organization's internal IT team, working with external cybersecurity experts, moved to secure the systems and close the exploited vulnerability while law enforcement agencies were engaged to conduct a full investigation. The corporation stated there is no evidence that customer data was accessed, but it urged customers to stay alert for suspicious communications and continues to monitor the situation to ensure full system security.

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Description

The Water and SewerageCorporation (WSC) experienced a ransomware cyber‑attack that resulted in an unauthorized breach of its internal data systems. The attack was discovered by the corporation’s internal IT team. Upon discovery, the IT team collaborated with external cybersecurity experts. Together they acted swiftly to secure the affected systems. They also worked to close the security vulnerability that had been exploited. These actions were taken immediately after the incident was identified.

WSC engaged the relevant law enforcement agencies to conduct a full and thorough investigation into the matter. At the time of the statement, the corporation had found no evidence that any customer data had been accessed. As a precautionary measure, WSC urged all customers to remain vigilant over the coming days and weeks. The corporation advised customers to exercise caution when clicking on suspicious email links or responding to messages requesting personal or financial information. WSC’s team continued to monitor the situation closely. The corporation stated that it was taking all necessary steps to ensure its systems were fully secure. WSC reiterated its commitment to transparency, accountability, and the safety of customers’ information. The organization indicated that further updates would be provided as more information became available.

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