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Cyber Incident Victim: Hyp

Date:

May 2025

Location:

Israel

Summary

Hyp, a credit clearing company, reported that its customers are experiencing clearing issues that prevent food chains, fashion retailers and small businesses from processing transactions. The company said it is under a service disruption attack intended to damage Israel's payment system, while other credit and clearing companies continue to operate normally, limiting the impact to only some transactions in the economy.

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Description

On May 1, 2025, customers of the credit clearing company Hyp began reporting difficulties in processing card transactions. The issues were described as partial disruptions affecting the clearing service. Food chains, fashion retailers and small businesses were among the sectors unable to complete payments. Hyp issued a statement to its customers indicating that it was under a service disruption attack. The company characterized the attack as aimed at damaging Israel's payment system. Other credit and clearing companies continued to operate normally during the incident.

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Because only Hyp's clearing service was impacted, the disruption affected only a portion of the overall transaction volume in the economy. Merchants relying on Hyp experienced delays or failures when attempting to authorize card payments. The statement from Hyp did not disclose the source or method of the attack. No further details about detection, containment or remediation were provided in the available source. The incident marks a recurrence of clearing problems for Hyp, as noted by the term 'again' in the report. The limited scope of the malfunction meant that other payment channels remained functional for unaffected businesses.

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