Cyber Incident Victim: Hewlett Packard Enterprise
Date:
Oct 2014
Location:
United States of America
Summary
A technology company inadvertently signed malware with its digital certificate after an infected developer's computer accidentally included the malicious code in a legitimate software package, though the malware was not distributed to customers through official channels. The certificate itself remained uncompromised, as confirmed by the company's investigation following an alert from a security firm. The revocation of the affected certificate will necessitate reissuing numerous software packages with new signatures, potentially causing installation warnings for users attempting reinstalls from original media while leaving existing installations unaffected. The full consequences of the revocation remain pending its formal implementation.
| CIA Posture | Motives | Tactics, Techniques & Procedures |
|---|---|---|
| Available to members | 1 motive | 1 technique |
| Threat Actors | Type | Location |
|---|---|---|
| 0 actors | Available to members | Available to members |
Description
In October 2014, Hewlett-Packard (HP) announced it would revoke a digital certificate after discovering it had been used to sign malware. The issue came to light when Symantec alerted HP to a four-year-old Windows Trojan bearing the company’s valid digital signature. HP’s investigation revealed that the malware had infected a developer’s computer within the organization. During routine software signing processes, the Trojan was inadvertently included in a legitimate software package and received HP’s digital signature. The signed malware then transmitted itself back to its command-and-control server, enabling further distribution across the internet with HP’s trusted certificate. HP Global Chief Information Security Officer Brett Wahlin emphasized that the company’s certificate authority and code-signing infrastructure remained uncompromised, attributing the incident solely to the infected developer’s system. The malware was never distributed to HP customers through official software channels.

The certificate revocation, scheduled for October 21 through Verisign, required HP to re-sign and reissue numerous affected software packages, including hardware drivers critical for older HP systems. While existing installations remained functional, users reinstalling software from original media would encounter certificate warnings post-revocation. HP notified customers about the impending revocation but could not fully assess the operational impact until after the certificate was invalidated. The incident underscored risks associated with code-signing processes, particularly when malware infiltrates development environments. HP did not disclose the number of systems infected by the signed Trojan or specify remediation steps beyond certificate replacement. The company maintained public assurances about its infrastructure security while managing logistical challenges tied to resigning its software catalog.
