Ticketcounter

Profile narrative

The organisation operates under the alias Ticketcounter. Its headquarters are situated in the Netherlands. Ticketcounter functions as an electronic ticketing platform. It offers online ticketing services to a range of cultural and leisure organisations. Specific clients mentioned in public reports include zoos, parks, museums, and various event organizers.

On 2 March 2021, Ticketcounter experienced a security incident that resulted in a data breach. The breach originated from an unsecured staging server used for development and testing. Attackers were able to copy a user database containing approximately 1.9 million unique email addresses. The stolen email addresses were later leveraged in extortion attempts targeting the affected individuals. The incident was reported by multiple cybersecurity news outlets, which noted the extortion motive. No evidence has been made public indicating that payment card data or other personal identifiers were compromised.

The breach underscored the importance of securing non‑production environments within ticketing service providers. Organizations in the zoo, museum, park, and event sectors frequently depend on platforms like Ticketcounter for distributing admissions. Following the disclosure, Ticketcounter undertook steps to remediate the exposed server and improve its security posture. Public sources do not specify the company’s ownership structure, parent entity, or any subsidiary relationships. Despite the incident, the platform continues to be referenced as a provider of online ticketing solutions for its traditional market segments.

Incidents

1 incident linked to this organisation.