redONE Network Sdn Bhd

redONE Network Sdn Bhd operates as a telecommunications provider in Malaysia, delivering mobile voice and data services to consumer and enterprise customers. The company also maintains affiliated financial and insurance offerings that are bundled with its connectivity products. These services are marketed under the redONE brand and are designed to provide integrated communication and financial solutions. The organisation’s core business revolves around providing reliable network connectivity complemented by value‑added financial services.

The operator reports a subscriber base exceeding 1.2 million users, indicating a significant presence within the Malaysian telecommunications market. Its headquarters is located in Malaysia, from where it coordinates network operations, customer support, and service development. redONE’s reach extends across the country, serving both urban and rural populations through its mobile infrastructure. The scale of its subscriber count places it among the notable mid‑size telecom operators in the region.

In September 2022, redONE Network Sdn Bhd experienced a cyberattack carried out by the threat group DESORDEN, which compromised the company’s customer databases and source code. The attackers exfiltrated sensitive personal data, including national identification numbers, residential addresses, and contact information, affecting a substantial portion of the subscriber base. Following the initial breach, a secondary attack was launched against the telecommunications provider’s partnered financial and insurance programs, attempting to exploit the stolen data. Independent verification of the leaked records was performed using the telecom’s own account validation system, confirming the authenticity of the exposed information. DESORDEN subsequently issued an ultimatum, threatening to sell the stolen data publicly unless the company made contact within a specified timeframe, with reports indicating that roughly half of the deadline had elapsed at the time of public disclosure. This incident highlighted the convergence of telecommunications and financial services as a target for sophisticated cybercriminal groups. The breach underscored the importance of robust security controls for integrated service providers operating in Malaysia’s digital ecosystem.