Läderach AG

Läderach AG, also known as Läderach Chocolatier Suisse, is a Swiss chocolatier that produces premium chocolate products. Its core offerings include fresh chocolate bars, truffles, pralines, and seasonal confections made under the “FrischSchoggi” concept. The company sells its products through a network of retail boutiques and cafés, as well as through an online shop. Läderach emphasizes the use of fresh ingredients and avoids preservatives in its chocolate production.

The incident report from September 2022 notes that Läderach’s retail stores, both domestically in Switzerland and internationally, remained operational during the cyber attack. This indicates that the company maintains a physical presence in multiple countries beyond its Swiss headquarters. Läderach distinguishes itself by focusing on freshly produced chocolate that is delivered to stores within a short time frame to preserve flavor and texture. Its commitment to quality and freshness is a key aspect of its brand positioning in the premium chocolate market.

Upon detecting the cyber attack on 5 September 2022, Läderach activated its emergency response protocol and engaged external IT and forensic specialists to assist with containment and investigation. The company notified relevant authorities and limited the use of internal tools as a precaution while continuing to accept online orders, albeit with possible delivery delays. Although production, logistics, and administrative operations were disrupted, the incident did not affect the ability of its retail locations to serve customers locally. Läderach’s handling of the event reflects its established crisis‑management procedures and reliance on third‑party expertise for cyber‑security incidents.