Bouygues Telecom

Profile narrative

Bouygues Telecom is a French telecommunications operator that provides mobile, fixed-line, broadband and television services to consumer and business customers.
It also operates an enterprise-focused cloud platform called OnCloud, which delivers virtualised infrastructure and hosting services to corporate clients.
As an Internet Service Provider, the company has been subject to large-scale distributed denial-of-service attacks targeting its network infrastructure.
These activities position Bouygues Telecom as a converged telecom and cloud services provider within the French market.

Disclosures of cyber incidents indicate that Bouygues Telecom serves approximately 6.4 million customer accounts.
The operator’s headquarters are located in France.

In response to security events, Bouygues Telecom’s technical teams have demonstrated the ability to contain breaches promptly, implement additional safeguards, and notify the French data protection authority CNIL.
The company maintains a dedicated web page and toll‑free support line to assist affected customers following a breach.
Its OnCloud service runs on VMware ESXi hosts, and after a ransomware attack it restored access for 75 % of impacted clients within days while refusing to pay any ransom.
Bouygues Telecom has also mitigated distributed denial‑of‑service assaults peaking at 300 Gbit/s, showing capacity to handle high‑volume network‑level threats.

Incidents

4 incidents linked to this organisation.