Diss

The organisation delivers veterinary clinical care through a network of practices that treat companion animals and livestock. It also develops and supports practice management software that enables veterinary clinics to schedule appointments, maintain patient records and process payments. These services are supplied primarily to customers in the United Kingdom.

During the cyber incident reported on 8 April 2024, the organisation isolated affected veterinary systems and temporarily shut down related IT infrastructure to contain the threat. While most UK practices continued to provide clinical care, the restored systems operated less efficiently owing to heightened security controls. Non‑UK operations, non‑hosted systems and e‑commerce platforms were explicitly noted as remaining unaffected by the incident.

A key distinguishing feature is the organisation’s exclusive focus on the veterinary sector, which shapes its product development and service delivery. In response to the breach, it has accelerated the migration of its practice management platforms to cloud environments to improve resilience and operational efficiency. This initiative demonstrates a specialised capability in managing large‑scale IT transformation within a regulated animal‑health context.

The organisation’s headquarters is situated in Diss, England, United Kingdom. It is publicly referenced under the aliases Diss, England, United Kingdom and Diss. Its legal status as a public limited company (plc) is indicated by the suffix in its registered name, CVS Group plc.