Masters Touch, LLC

Masters Touch, LLC operates the eNoticesOnline.com service, which is identified as a third‑party property tax portal. The platform was employed by Monroe County for the distribution of property tax notices to residents. By providing this online notice delivery solution, the organization serves a specific segment of government‑focused technology. Its core offering centers on facilitating the electronic transmission of tax‑related documents to municipal clients. This positions Masters Touch within the niche market of providers that support local administration of property tax communications.

Masters Touch, LLC is headquartered in the United States of America. In October 2019, a malware attack compromised the third‑party property tax portal used by Monroe County, affecting the eNoticesOnline.com service. The breach potentially exposed the usernames and passwords of approximately 1,930 users. The provider detected the unauthorized activity weeks after the initial infection and responded by initiating forced password resets for all affected accounts. Officials confirmed that no banking or credit card data was accessed and that affected parties were notified of the incident.

Masters Touch, LLC specializes in providing electronic property tax notice solutions to municipal clients. The 2019 incident highlighted the organization’s role as a vendor entrusted with sensitive login credentials for its user base. Following the breach, the company coordinated with Monroe County officials to address the security event. This collaboration included establishing dedicated contact channels for impacted taxpayers to receive assistance. The organization’s response consisted of forced password resets, user notifications, and verification that no financial data had been exfiltrated.