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Urban Planet

Primary URL Location Industry
urbanplanet[.]com
Country Canada
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Retail
Profile

Urban Planet operates as a retail brand with its headquarters located in Canada. The company maintains physical retail stores that rely on point-of-sale systems to process customer transactions. The 2015 cybersecurity incident affected Urban Planet’s stores in the United States, indicating a U.S. market presence. While the specific product categories sold by Urban Planet are not detailed in the source, its retail operations involve in‑person sales. The incident noted that most affected U.S. stores had payment card data exposed, suggesting a sizable store footprint in that region. Two specific locations additionally had customer names accessed, showing variability in the data compromised across stores. These facts collectively describe Urban Planet as a North‑American‑focused retailer anchored by its Canadian headquarters.

In October 2015, Urban Planet experienced a malware attack on its point‑of‑sale systems that exposed payment card numbers, expiration dates, and CVV codes. The forensic investigation determined that online transactions were not compromised and that Social Security numbers or PINs were not stolen. After the malware was identified and removed, Urban Planet implemented enhanced security protocols for its POS environment. The company worked with law enforcement agencies and third‑party cybersecurity experts throughout the investigation and remediation. Urban Planet notified affected customers to monitor their financial accounts for any unauthorized activity. The source material does not disclose Urban Planet’s ownership structure, parent company, or subsidiary relationships.

Incidents
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1 incident