Interactive Medical Systems

Interactive Medical Systems, also referred to as IMS, is an organization headquartered in the United States of America. The company is known by the alias Interactive Medical Systems and has been identified as a former benefits administrator for Wake County Government. As a benefits administrator, IMS managed employee benefits‑related data and services for its clients. Its primary market appears to include public sector organizations that require benefits administration support. The organization's core function revolves around handling sensitive personal information associated with employee benefits.

On July 19, 2019, Interactive Medical Systems experienced a phishing attack that targeted one of its employees. The breach compromised the personal data of approximately 1,900 Wake County Government employees. For most affected individuals, the exposed information included names, dates of service, and partial Social Security numbers. A smaller subset of victims had their full Social Security numbers and residential addresses disclosed. Unauthorized access to the compromised systems persisted for several months before the incident was detected.

In response to the breach, IMS upgraded its security systems, enforced stricter password policies, and increased employee security training. Wake County officials stated that the incident originated solely within IMS's systems and was unrelated to county operations or employee actions. The organization notified impacted parties via mail, established a dedicated hotline for inquiries, and offered complimentary credit monitoring services to those whose full Social Security numbers were exposed. These actions were intended to restore confidence and improve the protection of the sensitive benefits data under IMS's management. No further details about the organization's size, ownership, or additional services are available in the provided sources.