Hitachi Payment Services

Profile narrative

Hitachi Payment Services, also known as Hitachi Payment Services, is a payment processing company headquartered in India. It provides a range of services that include card issuance, acquiring, payment gateway solutions, and related transaction processing for banks, merchants, and other financial institutions. The company enables electronic payments across various channels such as point‑of‑sale terminals, online platforms, and mobile devices. Its offerings support both domestic card networks and international schemes, facilitating seamless fund transfers for consumers and businesses. By focusing on the end‑to‑end payment lifecycle, it helps clients manage authorization, settlement, and reconciliation processes.

The organisation operates as a subsidiary of Hitachi, Ltd., leveraging the parent company’s global technology expertise while maintaining a dedicated presence in the Indian market. Its headquarters are located in India, from where it coordinates service delivery to clients across the country. Hitachi Payment Services integrates hardware, software, and security components to deliver payment solutions that comply with industry standards such as PCI DSS. The firm’s infrastructure is designed to handle high volumes of transactions, supporting the growth of digital payments in India’s expanding economy.

A distinguishing attribute of Hitachi Payment Services is its specialization in secure payment processing, which includes implementing encryption, tokenization, and fraud detection mechanisms to protect cardholder data. The company’s role in the payments ecosystem positions it as a critical intermediary between banks, merchants, and card networks, contributing to the broader adoption of cashless transactions. In May 2016, the firm experienced a significant malware‑induced breach that compromised approximately 3.2 million debit cards, leading to financial losses and prompting widespread remedial actions by partner banks. This incident underscored the challenges of maintaining security in outsourced payment processing and prompted the organisation to reinforce its security posture following a forensic audit.

Incidents

1 incident linked to this organisation.