Eftpos

Profile narrative

Smartpay operates as an EFTPOS (Electronic Funds Transfer at Point of Sale) provider in New Zealand, delivering payment terminal hardware and transaction processing services to merchants across the country. The company enables businesses to accept card and contactless payments through its network of deployed terminals, functioning as a key intermediary in the nation's retail payment infrastructure. Its service footprint spans retail, hospitality, and service sectors where point-of-sale card acceptance is standard.

As a dedicated EFTPOS specialist, Smartpay focuses on the deployment, maintenance, and support of payment acceptance hardware rather than broader financial services. The company operates within New Zealand's regulated payments framework, adhering to standards set by Payments NZ and the Reserve Bank of New Zealand for electronic transaction processing. In 2021, Smartpay became a subsidiary of Verifone, a global payments technology company, following Verifone's acquisition of the business. This ownership structure positions Smartpay as the New Zealand operating arm of a multinational payment terminal manufacturer and service provider.

In June 2023, Smartpay experienced a ransomware attack that disrupted its operations and affected merchant services, drawing attention to cybersecurity vulnerabilities in critical payment infrastructure. The incident was reported by major New Zealand news outlets including Stuff and the New Zealand Herald, confirming the operational impact on the EFTPOS network. The attack highlighted the operational resilience requirements for payment system operators and prompted engagement with national cybersecurity authorities.

Incidents

0 incidents linked to this organisation.