Menu
Browse

Smart InsurTech AG

Primary URL Location Industry
www[.]smartinsurtech[.]de
Country Germany
Financial Services Icon
Financial Services
Profile

Smart InsurTech AG operates as an insurance technology (InsurTech) company headquartered in Germany. Its core offerings include the Smart Cloud platform, the Smart Consult advisory service, and the Smart Gevo solution. Smart Cloud provides cloud‑based infrastructure for insurance operations, while Smart Consult delivers specialized consulting for digital transformation in the sector. Smart Gevo focuses on telematics‑driven data services that support usage‑based insurance models.

The company’s headquarters are located in Germany, situating it within a major European market for insurance and technology innovation. As an Aktiengesellschaft (AG), Smart InsurTech AG is structured as a public stock company under German corporate law. This legal form indicates that the firm’s capital is divided into shares that can be traded, though specific shareholder details are not disclosed in the available sources.

In February 2023, Smart InsurTech AG suffered a sophisticated ransomware attack that encrypted parts of its IT infrastructure. The assault primarily affected the Smart Cloud and Smart Consult platforms, with partial impact on the Smart Gevo service. Threat actors claimed data exfiltration, a claim later supported by forensic evidence showing the use of exfiltration tools and specific data access patterns. The compromised data reportedly included personal and operational information such as names, contact details, and client documents.

Immediate response involved isolating the affected systems and engaging external cybersecurity experts for a forensic investigation. Operations were restored using secured multi‑layered backups, allowing recovery without permanent data loss. The company notified relevant data protection authorities and filed criminal complaints with law enforcement agencies. Affected customers were directly informed about the incident and the nature of the compromised information.

While most core services were gradually reinstated with additional security validations, some customer accounts required more granular recovery efforts. The incident highlighted the firm’s reliance on layered backup strategies and its capacity to coordinate technical, legal, and communications responses. Smart InsurTech AG continues to operate its InsurTech offerings from its German headquarters, maintaining a focus on cloud, consulting, and telematics services for the insurance sector.

Incidents
Linked incidents available to members
1 incident