Service public de Wallonie

Service public de Wallonie, abbreviated as SPW, is the public administration serving the Walloon region of Belgium.
The organisation’s designation indicates its role as a governmental entity responsible for regional public affairs.
It carries out functions that support the Walloon population and territory.
Its activities are aligned with the objectives set by the Walloon government.

SPW delivers a suite of digital channels that enable citizens and businesses to interact with regional administration.
The Wallonie.be portal and the Mon Espace personal space are two of its primary online platforms.
These platforms facilitate access to administrative procedures, information and services related to Walloon public missions.
When these digital applications are unavailable, the organisation notes that the delivery of its public missions is affected.

The organisation’s headquarters are situated in Belgium, anchoring its operations within the national territory.
SPW functions as a regional public service with a defined territorial remit.
Its activities are focused on the Walloon territory, encompassing the provinces that constitute the region.
The organisation’s operational footprint aligns with the administrative boundaries of Wallonia.

In addition to digital service provision, SPW is tasked with overseeing the continuity of certain critical infrastructure elements.
This includes responsibility for keeping roads, waterway locks and airports operational and secure.
The organisation ensures that these infrastructures remain functional even during periods of cyber disruption.
Ongoing monitoring and crisis‑cell coordination are part of its approach to safeguarding these assets.

On 17 April 2025, SPW experienced a cyberattack that led its strategic committee, with government approval and in coordination with the Belgian Cybersecurity Centre, to order a temporary severance of all internet connections.
The action was taken to assess the extent of the compromise and to initiate appropriate security measures.
Although no confidential data breach has been confirmed, the incident resulted in the Wallonie.be portal and Mon Espace service remaining offline.
Consequently, the delivery of public missions through these digital channels was affected, prompting the organisation to anticipate major operational consequences.
Special precautions were maintained to protect critical infrastructure, updates were disseminated via the Wallonie.be Facebook page, and efforts continued to restore the digital applications and strengthen cyber resilience.