PDQ Restaurant

Profile narrative

PDQ, also known as PDQ Restaurant, is a fast-casual restaurant chain headquartered in the United States of America. The company primarily engages in the preparation and service of food and beverage items to customers dining at its locations. As a fast-casual establishment, it offers a dining experience that blends quick service with higher-quality menu options compared to traditional fast food. The organization serves patrons who pay for their meals using various payment methods, including credit and debit cards.

In May 2017, PDQ disclosed that it had suffered a cyber attack that compromised customers' credit card information during payment transactions at multiple locations. The breach persisted for nearly a year before being detected, indicating that unauthorized actors had maintained access to the company's payment systems for an extended period. Upon discovery, PDQ communicated the incident publicly through its website, confirming that hackers had obtained or accessed personal data from card‑paying patrons. The compromised data included sensitive financial details used at the affected outlets during the intrusion period.

While no further details about the company's size, ownership structure, or subsidiaries are provided in the available sources, the 2017 incident highlights a notable aspect of PDQ's operational environment regarding data security and customer privacy. The event underscores the importance of robust payment system protections for restaurant chains handling card‑present transactions. PDQ's response, which involved a public disclosure via its website, reflects a step taken to inform affected individuals about the breach.

Incidents

1 incident linked to this organisation.