Managed Care of North America

Profile narrative

MCNA, also known as Managed Care of North America, functions as a dental insurance organization. Its headquarters is situated in the United States of America. The company focuses on delivering dental benefits to individuals who are enrolled in government Medicaid and the Children's Health Insurance Program. MCNA is recognized as the largest dental insurer in the United States serving Medicaid and CHIP populations. It provides these benefits through managed care arrangements that coordinate preventive, diagnostic, and treatment services for eligible members.

In February 2023, MCNA suffered a ransomware attack conducted by the LockBit group. The intrusion originated from a period of unauthorized access to the company's network. During the breach, approximately 700 gigabytes of data were exfiltrated from MCNA's systems. The compromised information included Social Security numbers, driver’s licenses, health insurance details, dental treatment records, radiographs, billing information, and data belonging to patients' parents or guardians. Nearly nine million individuals were affected by the exposure of their personal and health data. After MCNA declined to meet the $10 million ransom demand, the attackers released the stolen files publicly. The incident had repercussions for multiple government agencies and unions across several states. In response, MCNA initiated forensic investigations and cooperated with law enforcement authorities. The organization subsequently implemented security enhancements to strengthen its defenses. Affected individuals were offered a year of identity protection services as part of the remediation effort. Public sources do not disclose MCNA's ownership structure or any parent‑subsidiary relationships.

Incidents

1 incident linked to this organisation.