Rand McNally

Rand McNally is a United States-based transportation technology company that develops and provides a suite of digital and physical products for the commercial trucking industry and general consumers. Its core offerings include truck routing and navigation software, fleet management platforms, and fleet telematics services designed to support operational efficiency and regulatory compliance, such as electronic logging. The company also manufactures and sells consumer-grade GPS navigation devices. Its services are delivered through hosted, online systems, and it operates an e-commerce channel for direct sales of its hardware products to customers.

The company's operational scale and the critical nature of its services were highlighted by a significant cyberattack in November 2020. This incident disrupted its network operations, leading to the temporary shutdown of key hosted systems. The outage rendered its main website and fleet management platform unavailable for a period, forcing drivers to revert to manual paper logs for hours-of-service compliance because its telematics services were disabled. The attack also caused shipping delays for online orders of its consumer products. While the company confirmed that there was no evidence of customer data being compromised, the event underscored its role as a provider of essential infrastructure for the transportation sector, where service continuity is directly linked to regulatory adherence and supply chain logistics. The incident required engagement with forensic specialists and resulted in a phased recovery with limited functionality being restored over time.