Rand McNally

Rand McNally operates as a transportation technology company headquartered in the United States of America. Its core offerings include truck routing software, fleet management platforms, and fleet telematics services. The company also provides consumer‑grade GPS devices that deliver navigation features to end users. These products are used by commercial trucking fleets and by consumers who rely on routing and navigation solutions. Rand McNally’s technology supports route planning and compliance reporting for its commercial customers.

Rand McNally is distinguished by its focus on serving both commercial fleet operators and individual consumers through a single technology portfolio. During the cyberattack on November 24, 2020, the organization’s hosted systems, including its main website and fleet management portal, were temporarily shut down. The disruption affected critical fleet telematics services, requiring drivers to switch to manual methods for compliance while online order shipments experienced delays. Navigation capabilities on its consumer GPS devices remained operational throughout the incident, indicating a separation between consumer‑facing services and the compromised backend infrastructure. The company publicly stated that there was no evidence of customer data compromise resulting from the attack. Rand McNally engaged forensic specialists to investigate the breach and gradually restored affected systems with limited functionality. The episode underscores the importance of secure hosted services for the company’s transportation‑technology offerings.