Waterbury Health

Waterbury Health, also known as Waterbury Hospital, operates as a healthcare provider delivering inpatient and outpatient medical services to the community in Waterbury, Connecticut, and the surrounding eastern Connecticut region. As part of the Eastern Connecticut Health Network, the organization offers a range of clinical services that support both admitted patients and those receiving treatment on an ambulatory basis. Its primary market consists of residents seeking acute and preventive care within the state of Connecticut. The facility maintains a physical campus that includes hospital beds, outpatient clinics, and support services necessary for patient treatment and recovery. The organization provides medical care aimed at promoting health and treating illness.

In August 2023, Waterbury Health experienced a cybersecurity attack that caused a widespread computer system outage, disrupting all inpatient and outpatient operations. The incident forced the hospital to implement downtime procedures such as reverting to paper records while maintaining patient care. Patient visitation was reported to remain unaffected during the outage, and the organization stated it would notify any impacted individuals. Waterbury Health worked with IT experts to restore normal operations. The episode highlighted the institution's reliance on integrated digital infrastructure for clinical workflows and its preparedness to activate contingency plans when those systems are unavailable.