North American Dental Management

North American Dental Management operates as a vendor that provides support services to a network of dental practices across the United States. The organisation works with dental offices to manage aspects of their operations that involve patient information. Its role includes handling electronic communications and data storage for the practices it serves. This positioning places it within the dental services sector as a third‑party support provider.

The organisation’s reach is evidenced by the 2021 incident in which more than 125,000 patient records were exposed across multiple states. Its headquarters is located in the United States of America, indicating a domestic focus. The breach affected individuals whose protected health information was stored in email accounts managed by the vendor, showing the scale of data it processes.

Because the organisation routinely handles names, addresses, contact details, dental and insurance records, Social Security Numbers and financial account data, it operates under the regulatory framework governing protected health information in the United States. The incident response included securing compromised accounts, conducting an investigation, and offering affected individuals two years of complimentary credit monitoring and identity‑theft protection. These actions reflect the organisation’s responsibility to safeguard sensitive patient data and to comply with breach notification requirements.