Évreux Portes de Normandie

Évreux Portes de Normandie is a French municipal authority that provides a range of public services to the residents of the Évreux area and its surrounding agglomeration. Its core responsibilities include managing civil administrative functions such as issuing official documents, processing local permits, and organising civil ceremonies like weddings and births. The municipality also oversees the maintenance and operation of communal infrastructure, which encompasses telephone and internet connectivity used by municipal offices to support daily operations and citizen interactions. As a local government body, it operates within the framework of French public administration, adhering to national regulations while addressing the specific needs of its territorial jurisdiction. The organisation’s scope is defined by its geographic focus on the Évreux commune and the associated intercommunal structures that coordinate services across neighbouring communities. Its distinguishing attributes stem from its role as a provider of essential civic services that directly affect the everyday lives of citizens, particularly through the facilitation of legal life‑event procedures and the assurance of reliable communication channels for public sector staff.

Structurally, Évreux Portes de Normandie is a public entity owned and funded by the French state and local taxpayers, functioning as part of the decentralised territorial collectivities system. The municipality’s reliance on digital systems was highlighted by a ransomware incident on 11 December 2020, which triggered a system‑wide lockdown to contain the threat and led to severely degraded phone and internet services across municipal offices. This cyberattack disrupted routine administrative activities, including the scheduling and conduct of civil ceremonies, although officials reported that no ransom demand was made public during the response effort. The event underscored the importance of robust cybersecurity measures for maintaining continuity of essential public services in the region. The organisation continues to fulfil its mandate of delivering municipal services while adapting its IT resilience strategies in light of the experience.