OpenLoop Health

Profile narrative

OpenLoop Health operates as a telehealth platform provider that supplies white‑label digital health infrastructure for virtual care services. Its offerings enable healthcare organizations to launch and manage remote care solutions without developing their own technology stacks. The company is headquartered in Des Moines, Iowa, within the United States of America. It serves a market of health systems, clinics, and other providers seeking to expand telehealth capabilities while maintaining brand consistency through customizable platforms. OpenLoop Health’s core competency lies in delivering scalable, interoperable software that supports video consultations, patient scheduling, and health data exchange. The firm emphasizes compliance with health information protection standards as part of its service architecture.

The organization has handled significant volumes of personal and health information, as evidenced by two disclosed data breaches. In January 2026, unauthorized access exposed names, addresses, email addresses, birth dates, and medical data for approximately 716,000 individuals, though no Social Security numbers or financial details were reported compromised. A subsequent incident in May 2026 involved a similar exfiltration of personally identifiable and protected health information affecting roughly the same number of people. In response to both events, OpenLoop Health engaged external cybersecurity experts, strengthened its security controls, coordinated with law enforcement, and offered affected individuals one year of free identity and credit monitoring. These episodes underscore the company’s role as a custodian of sensitive health data and highlight the security challenges inherent in providing digital health infrastructure. No explicit details about ownership, parent company, or subsidiary relationships are available in the source material.

Incidents

2 incidents linked to this organisation.