OpenLoop Health

Profile narrative

OpenLoop Health operates as a telehealth platform provider. The company delivers virtual healthcare services that connect patients with licensed clinicians through digital channels. Its platform supports remote consultations, enabling care delivery without the need for in‑person visits. OpenLoop Health serves individuals across the United States, reflecting its domestic focus. By offering a digital interface for medical encounters, the organization aims to increase access to healthcare.

The scale of OpenLoop Health’s user base can be inferred from the size of the data breach it disclosed. In May 2026, the company reported that an unauthorized third party accessed files containing personal and medical information of approximately 716,000 individuals. A similar incident in January 2026 also involved the exposure of data for roughly the same number of people. These figures indicate that the platform serves a substantial population of patients and users. Headquartered in the United States, the organization’s operations are primarily concentrated within the U.S. market.

OpenLoop Health specializes in handling protected health information as part of its telehealth offerings. The breaches highlighted the types of data the platform manages, including names, addresses, email addresses, dates of birth, and medical information. Notably, the company stated that electronic health records, Social Security numbers, and financial account information were not compromised in the incidents. Following each breach, OpenLoop Health terminated unauthorized access, engaged external forensic experts, launched investigations, strengthened security controls, and coordinated with law enforcement. To mitigate potential harm, the organization offered affected individuals free identity and credit monitoring services for one year.

Information regarding OpenLoop Health’s ownership structure, parent companies, or subsidiaries is not detailed in the available sources. Consequently, any description of its corporate hierarchy would be speculative and is omitted here. The organization’s public disclosures focus on its role as a telehealth service provider and its incident response practices. No further structural details are provided in the material at hand.

Incidents

2 incidents linked to this organisation.