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OpenLoop Health

Aliases: 2 aliases
Primary URL Location Industry
openloop[.]com
Country United States of America
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Healthcare
Profile

OpenLoop Health operates as a telehealth platform that delivers remote medical consultations and related health services to patients across the United States. The organisation’s core offering centers on connecting individuals with healthcare providers through digital channels, enabling access to medical advice, prescriptions, and follow‑up care without requiring in‑person visits. Its headquarters are situated in the United States, which situates it within a major market for digital health solutions. The platform’s functionality is designed to support both acute and chronic care needs, reflecting a broader trend toward virtual healthcare delivery.

The scale of OpenLoop Health’s user base can be inferred from the scale of the data breach disclosed in January 2026, which exposed the personal information of 716,000 individuals. This incident indicates that the service reaches a substantial number of users, encompassing a diverse demographic that includes patients whose names, addresses, email addresses, birth dates, and medical data were compromised. While the breach did not involve Social Security numbers or financial details, the volume of affected records underscores the platform’s considerable reach within the telehealth sector. The incident also highlights the organisation’s responsibility for safeguarding sensitive health information on a large scale.

Distinguishing attributes of OpenLoop Health include its specialization in telehealth and its handling of protected health information, as evidenced by the types of data exposed in the breach. The platform’s focus on medical data, combined with contact details and demographic information, positions it within the digital health ecosystem that manages sensitive personal health data subject to privacy regulations such as HIPAA. Its operational emphasis appears to be on delivering virtual care services rather than financial or identity‑based transactions, which aligns with the absence of Social Security or financial data in the compromised dataset. These characteristics suggest a niche concentration on clinical data management within the broader health technology landscape.

Ownership and parent‑subsidiary relationships for OpenLoop Health are not detailed in the available sources, and no explicit information about corporate structure is provided. Consequently, any description of its organisational hierarchy or equity holdings would rely on undisclosed data and is therefore omitted. The profile remains confined to the confirmed facts regarding its telehealth focus, geographic base, user impact as reflected in the breach, and the nature of the data it processes.

Incidents
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1 incident