Viva Ticket

Profile narrative

Viva Ticket operates as a ticketing platform that supplies admission solutions for museums, theme parks, and live events worldwide. The company serves a broad international clientele, partnering with approximately 3,500 organizations across the cultural and entertainment sectors. Among its notable partners are the Louvre museum, Disney World’s resort complexes, and Ferrari World theme parks. Viva Ticket also manages ticketing for major artist concerts, extending its reach into the music performance market. Its specialization in high‑volume, venue‑focused ticketing distinguishes it from generic e‑commerce platforms. The firm’s global footprint enables it to handle multi‑currency transactions and diverse regulatory environments for its clients.

On March 1, 2026, Viva Ticket experienced a ransomware attack that disrupted services for many of its partner organizations. The incident affected a substantial portion of its partner network, though the exact count was not disclosed publicly beyond the earlier partnership figure. Customer identification and billing data were potentially exposed, while the company confirmed that bank account information remained secure. Forensic investigators found no indication that the exposed data had been exfiltrated or used for fraudulent purposes. In response, Viva Ticket undertook a series of security enhancements, including system hardening and improved monitoring capabilities. Despite the disruption, the platform continues to provide ticketing services to clients such as Disney World, Ferrari World, and major artist concerts.

Incidents

1 incident linked to this organisation.