Cyanweb Solutions

Cyanweb Solutions, also known as Cyanweb, is a digital marketing and web services provider headquartered in Australia. The company offers services that include website hosting and online operations support for its clients. It serves a range of businesses that rely on its platform to maintain their web presence and digital marketing activities. While the exact number of total clients is not disclosed, the 2018 incident affected approximately five hundred of its hosted customers. Being based in Australia situates the firm within the Asia‑Pacific market for web‑focused service providers.

The firm’s core competency lies in providing hosted web environments that clients use for their websites and associated online operations. This focus on hosting meant that a breach of its server infrastructure directly compromised the websites of those clients. Notably, the company did not maintain offsite backups, which eliminated recovery options when the attacker destroyed both primary data and existing backups. The absence of such redundancy became a distinguishing attribute of its operational posture at the time of the attack. No information about ownership, parent companies, or subsidiary relationships is provided in the available sources.