Aurora Water

Aurora Water is a municipal water department responsible for providing potable water services to its community. It oversees the treatment, storage, and distribution of water to residential and commercial customers. The department manages the infrastructure necessary to maintain water quality and pressure throughout its service area. It also handles customer account services, including billing and payment processing for water usage. Aurora Water ensures compliance with federal, state, and local regulations governing drinking water safety. The utility engages in routine maintenance and capital improvement projects to sustain long-term reliability. Its operations are guided by public service objectives rather than profit motives. Aurora Water serves the Aurora community, delivering water to households and businesses within its jurisdiction.

Aurora Water's headquarters is located in the United States of America, reflecting its domestic focus as a local government entity. As a municipal water department, it operates under the authority of the city or county it serves, with oversight typically provided by elected officials or a utility board. The organization experienced a notable data breach on August 30, 2019, affecting customers who used its Click2Gov payment system for one‑time or recurring transactions. During the incident, unauthorized access to the online payment portal exposed personal and payment information such as names, credit card numbers, and expiration dates. Aurora Water publicly disclosed the breach, confirming the compromise and notifying affected individuals. The breach impacted customers over a period of several weeks, as indicated in the incident overview. This event underscored the importance of securing payment platforms within municipal utilities.