Asl Città di Torino

Asl Città di Torino, also known as the National Health of the City of Turin, operates as a public healthcare provider serving the city of Turin, Italy. Its core function involves delivering essential medical services to the local population. The organisation manages patient care and administrative processes reliant on IT infrastructure, including systems necessary for scheduling appointments and processing mandatory medical examinations. These examinations are required for activities such as obtaining driver's licenses, indicating a role in public health certification linked to regulatory requirements. Service delivery encompasses both clinical care and supporting administrative functions critical for patient access and operational continuity.

The organisation faced a significant cybersecurity incident on August 19, 2022, when a ransomware attack severely disrupted its operations. This attack disabled critical IT infrastructure, forcing systems offline and causing widespread operational problems. The disruption necessitated manual workarounds by staff, leading to substantial service delays and inconveniences for patients, specifically preventing the completion of required medical exams like those for driver's licenses. Attackers left a ransom note demanding a substantial payment, consistent with ransomware tactics. In response, Asl Città di Torino activated a dedicated task force comprising internal technicians and external cybersecurity experts to secure compromised data, assess the extent of the damage, and restore affected systems. Law enforcement agencies were engaged to investigate the breach while recovery efforts were underway. This incident underscores the organisation's reliance on digital systems and its vulnerability to cyber threats targeting critical healthcare infrastructure.