Medway Community Healthcare

Medway Community Healthcare is a provider of community healthcare services based in the United Kingdom. The organisation delivers health and social care support to individuals outside of acute hospital settings. Its work focuses on supporting patients in their homes, clinics, and other community locations. As a community healthcare provider, it aims to promote health, prevent illness, and manage long‑term conditions locally. The organisation’s activities are guided by the standards applicable to community care providers in the UK.

In December 2024 Medway Community Healthcare detected suspicious IT activity that led to the immediate disconnection of its systems. The response was taken to protect patient and staff data while an investigation was conducted. Following the investigation, the organisation confirmed that no unauthorized data access had occurred. After confirming the safety of its data, it began a gradual restoration of priority systems. During the recovery period, some services were delayed and paper‑based processes, such as blood test requisitions, were used temporarily. The incident was monitored under the oversight of national health authorities, reflecting the organisation’s accountability to broader NHS cyber‑security governance.