La Filature

Filature, also known as La Filature, is a cultural venue located in Mulhouse, France. The organisation provides an online ticketing system for various cultural events. It supports performances by local orchestras and national theater networks. It serves as a service provider for the Opéra National du Rhin. Through this role, it facilitates ticket sales and related administrative functions for the opera’s patrons. Its services enable audiences to access a range of artistic productions in the region.

The organisation’s distinguishing attributes include its integration of regional cultural activities with national theater initiatives. A cyberattack on 28 June 2024 targeted its service provider, potentially compromising personal data of about 51,000 individuals. The exposed data comprised names, email addresses, phone numbers, and postal addresses, while financial information remained unaffected. The incident affected clients linked to the venue’s online ticketing system, the local orchestra, and a national theater network. In response, Filature implemented safeguards that rendered the compromised data inaccessible. Affected users were advised to monitor for suspicious activity and to update any reused credentials across other personal accounts. This episode underscores the organisation’s handling of substantial volumes of personal data through its ticketing platform. It also highlights the organisation’s commitment to notifying users and reinforcing security practices after a breach.