Americold

Profile narrative

Americold operates as a provider of temperature-controlled warehousing and logistics services. The company focuses on the storage and distribution of perishable goods such as food, beverages, pharmaceuticals, and other temperature-sensitive products. Its facilities maintain precise climate conditions to preserve product integrity throughout the supply chain. Americold offers inbound receiving, inventory management, order picking, and outbound transportation coordination as part of its service portfolio. The firm serves a diverse customer base that includes large food producers, retail chains, pharmaceutical manufacturers, and smaller distributors requiring reliable cold storage. By integrating warehousing with value‑added logistics, Americold supports both domestic and international supply chains. The organization is headquartered in the United States of America and is described as a US‑based cold storage firm.

Americold is characterized as a major player in the temperature‑controlled warehousing sector with significant annual revenue, indicating a substantial market footprint. The company specializes in combining cold storage with logistics functions, distinguishing it from providers that offer only storage or only transportation. In November 2020, Americold experienced a cybersecurity incident believed to be ransomware that disrupted its IT network and business operations. The incident led to logistics challenges such as an inability to assign loading docks at affected facilities, potentially impacting critical supply chains. The firm responded by implementing containment measures, activating business continuity plans, and collaborating with law enforcement and cybersecurity experts. In April 2023, Americold agreed to a $5.25 million settlement to resolve a class action lawsuit stemming from two data security incidents that exposed personal information of employees and job applicants. One incident involved malware that allowed unauthorized access to names, Social Security numbers, driver’s license details, and health data affecting nearly 130,000 individuals; the other was a separate earlier breach. The settlement fund provides compensation for documented losses up to $25,000 per claimant, $200 to those impacted by both events or $100 for one, and includes three years of credit monitoring with at least $1 million in identity theft protection. As part of the agreement, Americold committed to strengthening its security measures, and the settlement has received preliminary court approval with a final approval hearing pending.

Incidents

2 incidents linked to this organisation.