Pacific Market Research

Pacific Market Research operates as a market research firm that provides data collection, analysis, and insight services to clients seeking to understand consumer behavior and market trends. The company is headquartered in the United States and conducts research projects that can span multiple industries, including retail, healthcare, and public sector initiatives. Its core offerings typically involve designing surveys, conducting focus groups, and delivering detailed reports that support strategic decision‑making for its clients. By leveraging both quantitative and qualitative methodologies, Pacific Market Research aims to deliver actionable intelligence that helps organizations improve products, services, and policy outcomes. The firm’s work often involves handling sensitive personal information supplied by study participants and partner agencies.

In May 2021, Pacific Market Research experienced a ransomware attack that compromised the personal data of over 16,000 workers, including information from a client file belonging to the Washington state Department of Labor and Industries. The breach involved unauthorized access to the company’s network, encryption of servers, and potential exposure of worker details stored within the affected systems. This incident highlighted the firm’s responsibility for safeguarding confidential data, particularly when managing government‑related contracts that contain personally identifiable information. The attack underscored the importance of robust cybersecurity controls for organizations that process large volumes of sensitive employee and citizen and employee data. While the organization’s ownership structure and overall size are not disclosed in the available sources, the breach remains a notable event in its operational history.