Mention

Mention operates as a media monitoring and analytics platform headquartered in France. The service provides real-time tracking of brand mentions across online media, social networks, and news sources. Users configure alert volumes and access subscription-based plans that include analytics on mention trends, source reach, and sentiment. The platform serves clients requiring media monitoring for reputation management, campaign tracking, and crisis response. By aggregating data from numerous digital channels, Mention enables clients to monitor their online presence. The service’s infrastructure supports scalable data processing with customization based on subscription tiers. No specific client numbers or geographic reach are disclosed.

In July 2018, Mention experienced a security incident via a third-party provider in its marketing infrastructure. The breach exposed user names, email addresses, and account profile details such as subscription plans, alert volumes, and account creation timelines. No payment credentials, passwords, or authentication tokens were compromised. The company notified affected users and reported the incident to data protection authorities, emphasizing ongoing reviews of data flows to enhance security. The breach impacted multiple clients of the third-party vendor, reflecting supply-chain vulnerabilities. Mention’s response demonstrated adherence to regulatory requirements and a focus on strengthening vendor risk management.