Mention

Mention is a technology company that provides media monitoring and social listening software as a service. Its platform enables users to track brand mentions, keywords, and topics across online news, blogs, forums, and social media channels. The service delivers real‑time alerts, analytics dashboards, and reporting tools to help PR, marketing, and communications professionals measure public perception. Mention markets its solution to businesses of various sizes seeking to monitor their online presence and manage reputation.

The company specializes in aggregating publicly available web content and applying natural‑language processing to filter relevant mentions. Its distinguishing attribute is the focus on delivering actionable insights through customizable alerts and sentiment analysis. Operating from its headquarters in France, Mention adheres to EU data protection standards, which informs its approach to user data handling. The platform’s scalability and multilingual support allow it to serve an international client base across multiple industries.

In July 2018, Mention experienced a data breach that originated from a third‑party provider within its marketing infrastructure. The breach exposed user names, email addresses, and account profile details such as subscription plans, alert volumes, and account creation timestamps. No payment credentials, passwords, or authentication tokens were compromised in the incident. Mention responded by notifying affected users, reporting the breach to data protection authorities, and initiating a review of its data flows to improve security.