Rome Capitale

Rome Capitale operates as a municipal authority providing essential civic and cultural services within Italy's capital city. The organization oversees a range of digital platforms facilitating public access to tourism resources, cultural institutions, and administrative functions. Key services include managing official websites for museums, informational portals detailing local heritage and events, mobile applications supporting civic engagement, and integrated ticketing systems for cultural venues. These digital assets serve residents and visitors requiring real-time access to municipal information, event schedules, and transactional capabilities. The infrastructure supports both informational dissemination and operational interactions between citizens and municipal entities.

A significant cyber incident on September 11, 2023, disrupted Rome Capitale's digital ecosystem, revealing dependencies on third-party service providers like Zetema. Attackers compromised multiple platforms—including tourism portals, museum sites, and mobile apps—causing extended service outages that hindered public access to ticketing and informational resources. Technical investigations confirmed unauthorized access to systems managing these services, prompting collaboration with cybersecurity specialists to contain the breach. Recovery efforts involved coordinated engagement with data protection authorities and law enforcement agencies while restoring functionality across affected platforms. The incident underscored persistent operational vulnerabilities in critical public-facing digital infrastructure despite response measures.